Feature · Reservations

Direct online reservations,
commission-free

Your customers book from the Plathea app and from your restaurant's website. You manage everything from one list, with table, room and menu already connected. No marketplace in between, no per-cover commission.

Today's reservations
MR
Marco R.
20:30 · 4 pers.
✓ Confirmed
SL
Sofia L.
21:00 · 2 pers.
● Pending
AG
Anna G.
21:30 · 6 pers.
✓ Confirmed
Customer card
MR
Marco Rossi
marco.rossi@email.it
Source: ReservationGDPR consent ✓
Push notification to followers
Fish Tuesday −15%
Sent to 312 followers
Why it matters

A phone ringing during service is not a reservation system

Between missed calls, paper diaries and marketplaces that take a commission on every cover, managing reservations by hand costs time and customers. Plathea gives you a direct channel that you own: reservations arrive already organised, connected to the room and the menu.

How it works in Plathea

From the customer to the room, all connected

Reservations from the Plathea app
The customer books from the app choosing date, time and party size. Plathea shows only the times actually available based on your shifts and checks capacity, so you never risk overbooking.
Reservations from your website, not a widget
No widget that clashes with the site's design. Plathea builds your restaurant's whole website with the booking form natively integrated and customised with your brand. Reservations from the site arrive in the same list as the app.
Table selection (optional)
If you enable it in the settings, the customer chooses the table from the room map, from app or site. Otherwise they just book, and you assign the table from the map whenever you want.
Automatic or manual confirmation
You decide: with automatic confirmation the customer gets an immediate OK; with manual confirmation reservations arrive pending and you approve them. The manual confirmation email to the customer is available from the Business plan.
List and calendar at a glance
All reservations in one list filterable by date and status, and in a monthly or weekly calendar with covers, capacity, occupancy and the day's remaining availability.
Menu and special requests
The customer can link a menu to the reservation (a tasting menu, for example) and leave special requests. You find everything already in the reservation details.
Date blocking and shifts
You configure opening shifts and block single dates or whole periods (holidays, closures, private events): on those days app and site don't accept new online reservations. Phone reservations you always add by hand.
A feature, not a company

For others reservations are the whole company. For Plathea they're a feature.

There are tools that do only reservations and build the entire business on top, then painfully add menu, customers and marketing as external modules. In Plathea reservations are born inside a complete management system: connected to room, menu, food cost, CRM and website. Not an add-on to integrate — part of the same system.

Reservations-only software vs Plathea

A feature, inside a complete system

Reservations-only softwarePlathea
What it isApp dedicated to reservationsComplete restaurant management system
Form on the siteStandard widget to paste inBespoke website, branded form
CRM and marketingSeparate module or absentNative: GDPR contacts, followers, push promos
Reservations connected toOnly themselvesMenu, room, food cost, website
ResultAnother software to manageOne single system
The full cycle

From reservation to loyalty, in one system

A reservation isn't the end: it's the start of a relationship with the customer. Here's what Plathea does that a reservations-only tool can't.

1
The customer books
From the app or your restaurant's site, on actually available times and with no per-cover commission.
2
The contact enters the CRM
You save the customer in the address book with the source "Reservation", the tags you want and GDPR marketing consent — with the date recorded automatically, to stay compliant.
3
The customer follows you
Anyone using the app can follow your restaurant. You build a follower base that's yours, not a marketplace's.
4
You reach them with promos
You publish a promotion and send it as a push notification to followers with one click. The same promo also appears on your website and on Facebook.

A reservations-only tool stops at the first step. Plathea closes the loop.

Reservations from your site

No widget: the booking form is your site

Others give you a standard widget to paste onto the site: colours and style that clash with your brand, a foreign body on your page. Plathea builds your restaurant's whole website to measure, and the booking form is customised with your font, your colours, your brand. Not an external component — it's part of the site.

And you control it all from the app: turn the form on or off, show or hide the room map, set how many covers customers can book on their own from the site. To book from the site the customer doesn't need to sign up to any app.

Don't have a website yet? You're online from day one anyway: every restaurant on Plathea already has its public page in the network — with photos, menu and information, visible even without login. Reservations from the app are active from day one for registered users.

Your channel, not someone else's

Direct reservations, zero per-cover commissions

With booking marketplaces you pay a commission on every cover and the customer data stays theirs. With Plathea the channel is yours: no per-cover commission, reservations arrive from your brand and the relationship with the customer stays yours.

One of 28+ features

And reservations are only the beginning

Digital menu, food cost, inventory, website, staff, marketing, analytics: Plathea is your restaurant's all-in-one management system. Reservations are one of its functions, already connected to everything else.

Connected to the system

Reservations aren't an island

Every reservation is linked to the room map, the covers and — if you want — a menu. The same reservation lives in the list and in the calendar, and the restaurant's website is part of the same system. One single dataset, consistent everywhere.

Online reservations from the app are included in every Plathea plan, from Essential at €50/month. The manual confirmation email to the customer is available from the Business plan. Before the plans, the restaurant profile is free and never expires: the public page with details, menu, opening hours and photos asks for no credit card.

FAQ

Reservation questions

How do my customers book?

From two channels. From your restaurant's website (which we build) anyone books without registering. From the Plathea app registered users book. From both they choose date, time and covers among the times actually available, and everything arrives in the same list.

Can the customer choose the table?

Yes, if you enable this option in the settings: the customer chooses the table from the room map, from app or site. Alternatively the customer books and you assign the table from the map.

Do reservations arrive confirmed or pending?

It depends on how you set confirmation: with automatic confirmation they arrive already confirmed, otherwise they stay pending until you approve them. The manual confirmation email to the customer is available from the Business plan.

Does Plathea put a booking widget on my site?

No. Instead of a widget that clashes with the design, Plathea builds your restaurant's whole website with the booking form natively integrated and customised with your brand.

Can I block the dates when I'm closed?

Yes. You can block single dates or whole periods (holidays, closures, events): on those days the app and site don't accept new online reservations. You can always add manual reservations.

Take back your reservations

Online bookings start from the Essential plan. On the free profile guests find you and call you.

Plathea is a product of Promethea S.r.l. — Trieste, Italy.